Privacy Policy
Last Updated
29 September 2026
This Privacy Policy describes how TruGrid Surveys Ltd ("we", "us", or "our") collects, uses, and discloses your information when you visit our website www.trugrid.co.uk or use our land surveying services.
Information We Collect
We may collect the following types of information:
• Contact Information: Name, email address, phone number, and mailing address
• Project Information: Property details, survey requirements, and site information
• Usage Data: Information about how you use our website, including IP address, browser type, and access times
• Communications: Records of correspondence between you and TruGrid Surveys Ltd
How We Use Your Information
We use the information we collect for the following purposes:
• To provide and deliver land surveying services
• To communicate with you about your project and respond to inquiries
• To send service-related notices and updates
• To improve our website and services
• To comply with legal obligations and protect our rights
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with service providers who assist us in operating our business, subject to confidentiality obligations.
Cookies and Similar Technologies
Our website uses cookies and similar technologies (such as local storage) to make the site work, to remember your choices and, if you agree, to measure how visitors use the site and to support our Google advertising. We follow the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
Your choices: When you first visit, a consent banner lets you Accept All, Deny, or choose individual categories under Save Settings. Non-essential cookies are only set if you consent. You can change or withdraw your consent at any time using the privacy settings icon shown on every page. You can also block or delete cookies in your browser settings, although parts of the site may then stop working.
Categories we use:
• Essential (no consent needed): security, load balancing, session management and remembering your cookie choices, e.g. Wix cookies XSRF-TOKEN, hs, svSession, bSession, server-session-bind and ssr-caching, the consent-policy cookie and Usercentrics consent storage.
• Functional (consent needed): embedded third-party content, e.g. our Google Reviews widget (Google Reviews Pro by MarketPushApps).
• Analytical (consent needed): measuring visits and page use so we can improve the site.
• Marketing (consent needed): Google Ads tags (Google Tag Services) that measure enquiries from our adverts and may be used to show our adverts to previous visitors (remarketing), e.g. _gcl_au and Google/DoubleClick cookies.
We never sell your data.
Third parties: Our website is hosted by Wix.com Ltd, which acts as our processor. Google and other embedded services set their own cookies only when you consent to them; these are covered by the providers' own privacy policies: Wix (wix.com/about/privacy), Google (policies.google.com/privacy; you can manage ad personalisation at adssettings.google.com) and Usercentrics (usercentrics.com/privacy-policy).
How long cookies last: Session cookies are deleted when you close your browser. Persistent cookies last for a set period, from 30 minutes up to 13 months (for example svSession up to 13 months, consent-policy 12 months, _gcl_au 90 days). Your consent choice is kept for up to 12 months, after which we will ask you again.
Questions about our use of cookies: email info@trugrid.co.uk.